We respect your privacy. Any and all information collected at this site will be kept strictly confidential. Any information you give to Snake Tray® will be held with the utmost care, and will not be used in ways that you have not consented to. A more detailed explanation about how we safeguard your personal information is described below. If you have any questions, please do not hesitate to contact us at info@snaketray.com.
This Privacy Policy explains our policies and practices regarding the collection, use, storage, and disclosure of your personal information by Snake Tray®. We want you to feel secure when visiting our Web site and are committed to maintaining your privacy when doing so. The Snake Tray® site may contain links to other Web sites. Snake Tray® is not responsible for the privacy practices or the content of such Web sites. The information below provides an overview of how we protect your privacy.
1. What personal information do we gather?
In general, you may visit the Snake Tray® Web site without providing us with any personal information about yourself. However, there are times when we may need information from you, which includes your Internet address so that we can track unique visits to our site for analytic purposes. Additionally, we may need your personal information such as your name, and your postal and email address in order to grant you access to protected and secured sites or provide you with the opportunity to register for an event, to fulfill your requests for information including white papers, download updates to our products, or participate in an online survey. In other instances, we may ask you to provide us with information such as your product interests so that we can send you only the information that is useful to you, including articles, newsletters, product and service alerts, new product and service announcements and event invitations.
2. How do we collect your personal information?
We collect information directly through response forms that you choose to complete. We may also collect information indirectly through the use of cookies. The cookies we use identify you only as a number. “Persistent” cookies are stored on your computer and used in subsequent visits to our sites. “Session” cookies only exist for a specific visit. You can disable your computer from accepting one or both cookie types by changing the settings in the preferences or options menu in your browser. If you disable both types, most of the .com site will function, but you will not be able to log in to certain portions of our support site (Downloads or Knowledge Base pages). If you disable “persistent” cookies, but not “session” cookies, these pages should still function.
3. How do we use your personal information?
Information we collect is used to determine what is most effective about our Web site, to help us identify ways to improve sites, to personalize the visit for you through the use of “persistent cookies” if you permit it, and to determine how we can tailor our Web site to make it more effective. We may also use data for other purposes, which we would describe to you at the point we collect the information (for example, if you are invited to register for an event). When you supply Snake Tray® with your personal information, we may use the information to learn more about you so that we can develop better products and services or use the information, sharing it with our business partners, to inform you about new products, services and offers that may be of interest to you.
4. do we share your information with ouside parties?
Any and all information collected at this site will be kept strictly confidential. Occasionally, we share information with our business partners to inform you about new products and services that are complementary to your existing Snake Tray® solution. Any information you give to Snake Tray® will be held with the utmost care, and will not be used in ways that you have not consented to.
We do not typically collect sensitive personal data through this Web site. If we do seek to collect such data, we will inform you as to our intended use of such sensitive data and ask you to consent to our storing and the proposed uses of such data. We may also collect some sensitive personal data incidentally. For instance, we may collect data incidentally when a user uploads his/her resume, because the resume may contain this information. By providing us with unsolicited sensitive personal data, you consent to our using the data subject to applicable law as described in this Privacy Policy.
The security of your personal information is important to Snake Tray® and we take appropriate steps to maintain security of your personal information. The open nature of the Internet is such that data may flow over networks without security measures and may be accessed and used by people other than those for whom the data is intended. While this is out of our control, we aim to apply appropriate levels of security at all times. We use industry standard technologies and maintain current security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration, or misuse. We manage our server environment appropriately and our firewall infrastructure is strictly adhered to. We routinely employ current technologies to ensure that the confidentiality and privacy of your information is not compromised.
7. Do we give you access to your information?
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be corrected if it is inaccurate. You can do this by contacting us via info@snaketray.com.
8. Updating this Privacy Policy.
Any changes to our Privacy Policy and information handling practices will be acknowledged in this Privacy Policy in a timely manner. We may add, modify or remove portions of this Privacy Policy when we believe it is appropriate to do so.
Put simply, we value your trust in us. So we want to maintain your privacy and work with you to ensure that this Web site and the information and services we provide to you are a valuable resource for you. For any more information about this Web site or your visit, please contact us at info@snaketray.com.
Privacy Questions and Contact Information
If you have questions or comments about our privacy policy, please contact info@snaketray.com.
Snake Tray® complies with the U.S.-EU Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries.
This Policy applies across Snake Tray's® worldwide operations. Snake Tray® will cooperate and comply with the EU Data Protection Authorities (DPAs) to investigate unresolved complaints.
(Last revised March 4, 2021)
